Terms of Service

Last updated: November 11, 2026

These Terms of Service ("Terms") are an agreement between you and Codvoy governing your use of the Codvoy platform at app.codvoy.com and this website. Codvoy is operated from Ethiopia. By creating an account or using our services, you agree to these Terms. If you do not agree, please do not use Codvoy.

Eligibility and Accounts

You must be at least 13 years old to use the platform, and if you are under the age of majority in your country, only with a parent or guardian’s involvement. You are responsible for the information you provide, for keeping your account credentials secure, and for all activity under your account. Notify us promptly of any unauthorized use.

Access and Payments

Prices are shown in Ethiopian Birr (ETB). Payments are confirmed manually:

  • After you submit a payment reference or screenshot, we verify it and grant access — usually within a few hours.
  • Access to purchased courses and content is for your personal, non-transferable use.
  • AI credits and similar consumables are non-refundable and non-transferable, and are spent as you use paid features.
  • All sales are final and all payments are non-refundable. Once access is granted we do not offer refunds, except in the rare case where we are unable to deliver the service you paid for. This does not affect any rights you may have under applicable Ethiopian consumer law.
  • SMS messages you pay for (for example invitation messages) are charged only when the provider accepts them for sending; if a send fails, the SMS units are returned to you.
  • Coupon codes we give you unlock or discount one specific course. A code can be used once, by one account; it may have an expiry date, and we may withdraw a code that has not been used. A code cannot be combined with an offer or promotion: if a running offer is cheaper, the offer price applies and your code stays unused. While a discount payment is being checked, its code is held for you; if the payment is not confirmed, the code is released. Codes have no cash value and cannot be exchanged for money.
  • Some courses are included free when you own another course. An included course stays available to you for as long as you own the course it comes with; we do not withdraw it except where the law requires us to (for example a lawful takedown request). A course you buy separately is yours like any other course.

Live Classes

Some of what we offer are live online classes (for example the AI video-editing class), bought from a personal payment page without creating an account:

  • Class purchases are paid by manual bank or mobile-money transfer to one of the accounts shown on your payment page, and are confirmed manually: you send the transaction number and/or a screenshot, and we check it.
  • The price that applies is the price shown on your payment page at the moment you send your payment proof.
  • Once your payment is confirmed, we send you a personal invite to the class group. The invite and the session links are for you only; do not share them, or the class materials, with others.
  • Class fees are non-refundable once access to the class has been given (that is, once your class-group invite has been sent to you). This does not affect any rights you may have under applicable Ethiopian consumer law.

AI Features

The platform includes AI-powered features that generate code, text, images, and suggestions. AI output can be inaccurate, incomplete, or unexpected — you are responsible for reviewing and testing anything you rely on or publish. AI features consume AI credits and may be rate-limited or changed over time.

Your Content and Published Sites

You keep ownership of the projects, code, and websites you create in the playground. To operate the service, you grant us a worldwide, non-exclusive, royalty-free license to store, host, display, and serve your content — including publicly serving any site you choose to publish. You are responsible for everything you publish and confirm that you have the rights and any necessary consent to use it.

Publishing Your Own Site: Fees, Limits, and Removal

These rules apply to websites you publish yourself with the website builder. Sites an agent publishes for a client are covered under “Agents, Staff, and Demo Links” below.

  • One-time publishing fee — each site you publish yourself has a one-time publishing fee for that site. You pay it by bank transfer or mobile money and submit the payment reference or a screenshot in the app; once an administrator approves the payment, the site stays published with no monthly or renewal fee. An image add-on is a one-time upgrade of that site’s image tier: you pay only the difference between the tier you have and the new one.
  • Payment window — a newly published site goes live straight away, with 60 minutes to pay. If the payment has not been approved when the window ends, the site is taken offline automatically. It can come back online if the payment is approved later, unless the site has already been removed as described below.
  • Limits — you can have at most 3 unpaid self-published sites live at a time (a site whose payment is still under review counts as unpaid), and start at most 10 new self-published sites per day (Ethiopian time). Editing or republishing an existing site does not count toward the daily limit. We may adjust these limits.
  • Payment review — once you submit a payment proof, the site’s images and web address are kept for 10 days from your first submission while we review it (submitting again does not extend this). If the payment is rejected, the normal deletion timeline in our Privacy Policy starts again from the rejection.
  • Offline sites — a site that is offline, whether taken down for non-payment, paused, or unpublished, is not publicly accessible, including its page files.
  • Removal after 30 days — 30 days after an unpaid site was taken down for non-payment (later while a payment proof is still under review), its content, page files, version history, and the RSVPs and guest photos it collected are permanently deleted. Orders it received are kept as the seller’s records for the normal order retention period, payment records are always kept, and a small record that the site existed remains. A removed site cannot be restored, so republish it or copy out anything you need before then. Paid sites, including paused ones, are never removed this way.
  • Images — images used only by unpublished drafts, or by unpaid sites that were taken down or paused, are deleted after 3 days; images used by paid sites, or by sites we published free of charge, are kept, including while the site is paused. Details are in “Data Retention” in our Privacy Policy.

Uploaded Files and Storage Limits

There is no subscription or renewal plan: the one-time publishing fee and image add-ons are described above. Website-builder uploads have a separate unpaid-image allowance: up to 500 MiB for an individual customer, or 2,500 MiB for staff who publish client sites (agents, managers, and administrators), based on a maximum of 5 MiB per image. Images used by a paid website or a published website that we granted a zero-price entitlement do not consume that allowance, including when the site is paused. Images on an agent’s client site awaiting approved settlement remain available, including while the site is paused, and count against the unpaid allowance. Individual file, site-image, daily and longer-period upload limits also apply; an image allowance does not replace the image tier or any extra payment required for a site. Playground has a separate library allowance of 50 reusable images per user, with an administrator exception. Reaching a limit prevents additional uploads; it does not authorize deleting an image still used by a paid or zero-price-entitled site, active site or retained version. Unused website files follow the cleanup rules in our Privacy Policy. Keep an independent copy of files you want to retain. Use Playground uploads or stock images in Playground projects: copying a website-builder image or audio URL into Playground code does not create a supported website retention reference.

Orders Through Sites You Publish

If you publish a site that takes orders or enquiries — a shop catalog or a menu, for example — those orders are contact requests, not payments. Codvoy does not process payments, hold funds, verify any account you display, or take any part in the sale. You are responsible for the prices, stock levels, and contact and payment details you publish, for honouring or declining each order, and for using a buyer’s contact details only to complete that order and as the law requires. Stock counts are display only: the platform never reserves or reduces stock, so two buyers can order the same last item. Order records are deleted automatically — after 90 days for a shop catalog and after 30 days for a restaurant menu — so copy out anything you need to keep. If you switch on a staff dashboard for your site, everyone you give the passcode link to can read those orders, including each buyer’s name, phone number and delivery address; keeping that link to people you trust, and changing the passcode when that changes, is your responsibility.

Agents, Staff, and Demo Links

If you work with us as an agent, manager, or administrator and publish sites for clients:

  • Client assignment — an administrator may reassign a client to another agent. The client, its sites, and its data then move to the new agent, and the previous agent loses access. Commissions already earned and charges already incurred (such as SMS charges) stay with the agent who earned or incurred them.
  • Voided commissions — an administrator may void a commission that has not yet been settled, for a documented reason. Every void is recorded in an audit log, the agent is notified, and the related site is taken offline. Settled commissions cannot be voided.
  • SMS charges — you are charged only for SMS messages the provider accepted for sending. A send that fails is not charged; where the outcome is unclear, the charge is held until it is confirmed.
  • Images on client sites — images on an agent’s client site whose payment to the agent has not yet been settled are kept while it remains unsettled, including while the site is paused.
  • Demo links — staff may publish a demo of a business’s website to show it before purchase. A demo lives at a random, unlisted public address, is clearly marked as a demo on every page, is hidden from search engines, and can be viewed by anyone with the link or QR code for at most 48 hours. The business details you enter (name, menu, prices, photos, phone number) are publicly viewable during that time, so you must have the business’s consent before sharing a demo. Forms, orders, RSVPs, and uploads on a demo are blocked — nothing a visitor enters is sent or stored. A demo creates no publication, payment, or commission.

Acceptable Use

You agree not to:

  • Publish or share content that is illegal, infringing, deceptive, hateful, or otherwise harmful.
  • Publish other people's personal information without their consent.
  • Infringe anyone's intellectual property, privacy, or other rights.
  • Attempt to break, overload, reverse-engineer, or gain unauthorized access to the platform.
  • Resell, redistribute, or share paid course content, or circumvent access controls and payment.
  • Use the AI features to generate abusive, illegal, or infringing material.

Our Intellectual Property

The Codvoy platform, course videos, lesson materials, templates, and branding are owned by us or our licensors and are protected by law. We grant you a limited, personal, non-transferable license to access purchased content for your own learning and use. You may not copy, redistribute, or resell it.

Certificates

Certificates issued by Codvoy recognize completion of course requirements on our platform. They are not accredited academic degrees or professional qualifications, and we may verify or revoke a certificate obtained through error or abuse.

Challenges, Rewards, and Prizes

Codvoy runs challenges and competitions that may award XP, badges, AI credits, or cash prizes. Eligibility, rules, judging, and payout are at our discretion and may be adjusted to keep competitions fair. We may withhold rewards where we detect cheating, fraud, or rule violations.

Termination

You may stop using Codvoy and delete your account at any time. We may suspend or terminate access if you violate these Terms or use the platform in a way that harms other users or us. Some sections — such as content licenses for sites already published, payment records, and disclaimers — survive termination.

Disclaimers

Codvoy is provided “as is” and “as available.” We do not guarantee that the platform will be uninterrupted or error-free, or that it will lead to any particular income, job, or freelancing outcome. Your results depend on your own effort.

Limitation of Liability

To the maximum extent permitted by law, Codvoy and its team are not liable for indirect, incidental, or consequential damages, or for loss of data, profits, or opportunities arising from your use of the platform. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Governing Law

These Terms are governed by the laws of the Federal Democratic Republic of Ethiopia, and any disputes will be handled by the competent courts of Ethiopia.

Changes to These Terms

We may update these Terms as the platform evolves. We will update the “Last updated” date and, for significant changes, provide a more prominent notice. Continued use after an update means you accept the revised Terms.

Language

These Terms are provided in English, Amharic, and Afaan Oromoo. If there is any conflict between the versions, the English version governs.

Contact Us

Questions about these Terms? Email contact@codvoy.com or reach us on Telegram at t.me/codvoy.